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How We Handle Your Personal Data at planet77 login

Your account data — including your name, contact details, and payment information linked to DANA, OVO, or GoPay — is collected only for the purpose of running your account and processing transactions.

Data collected only for account useNo third-party data salesDANA, OVO, GoPay payment data protectedAvailable where local law permits
planet77 login How We Handle Your Personal Data at planet77 login
CONTACT & REQUESTS

How to Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Reach us through live chat on the site, by email, or via WhatsApp — we aim to respond to all data-related requests within two business days. Your request will be handled by the account team, not an automated system.

Team online

Live Chat

Open the chat window on any page of the site. Identify your request as a privacy or data matter and our team will route it to the right person.

Email Support

Send your data request to our support email address listed in your account settings. Include your registered phone number for faster verification.

WhatsApp

Message our WhatsApp support line for account and data queries. Available during standard Indonesia business hours for account holders.

DATA PROTECTION

How We Protect and Manage Your Account Data

Security and data integrity are built into how we run accounts, not added as an afterthought. Every connection to planet77 login is encrypted, and payment data linked to your DANA, OVO, or GoPay wallet is never stored in plain text. Here is how we handle the four areas that matter most to your account.

Cookies and Tracking

We use session cookies to keep you logged in and to remember your account preferences. We do not use tracking cookies to build advertising profiles or share browsing data with third parties.

Account Security

Your account is protected by password authentication and, where enabled, a one-time PIN sent to your registered phone number. We recommend keeping your contact details current so verification works smoothly.

Data Retention

We keep your account data for as long as your account is active. If you request closure, personal data is removed from active systems within a reasonable timeframe, subject to any legal obligations that require us to retain transaction records.

Requesting Changes

You can request a correction or deletion of your personal data at any time by contacting support via live chat or email. We will confirm receipt and complete the request within two business days.

Your Questions About This Privacy Policy

These are the questions we hear most often about how we handle account and payment data. If your question is not covered here, reach out through live chat or email.

We collect your name, email address, phone number, and the payment details you use to fund your account via DANA, OVO, or GoPay. We collect only what is needed to run your account.

No. Payment data is used only to process and record your transactions. It is not shared with advertisers, data brokers, or any unrelated third party.

Personal data is removed from active systems within a reasonable period after account closure. Some transaction records may be retained longer if required by applicable regulations.

Yes. Contact our support team via live chat or email with your registered phone number. We will provide a summary of the data linked to your account within two business days.

Send a request through live chat, email, or WhatsApp support. Clearly state whether you want a correction or deletion, and include your account details so we can verify your identity quickly.

No. We use session cookies only to maintain your login and account preferences on our site. We do not place tracking cookies that follow your activity on other sites.